These Terms govern your use of the Lumtiva website and website-related features.

They are intended to explain how visitors may access and use our website, content, product information and interactive features.

Separate policies may apply to purchases, payments, shipping, returns, privacy and other aspects of your relationship with Lumtiva.

You may browse our website subject to applicable law and these Terms of Use.

To make a purchase, you must have the legal capacity required to enter into a transaction in your jurisdiction.

If you access the website on behalf of an organization, you represent that you have authority to act on its behalf.

Lumtiva is provided primarily for customers to discover, evaluate and purchase products and to access related customer-service information.

You may use the website to:

• Browse Lumtiva products and collections
• Review product information
• Place eligible orders
• Access store policies
• Contact customer support
• Review shipping and return information
• Use other features we make available

Website access is provided for lawful personal and noncommercial use unless we expressly authorize another use.

You must not use the Lumtiva website in a way that is unlawful, fraudulent, harmful or disruptive.

Prohibited activities include:

• Violating applicable laws or regulations
• Attempting fraudulent purchases or transactions
• Providing false or misleading information
• Impersonating another person or organization
• Attempting unauthorized access to accounts or systems
• Interfering with website operation or security
• Introducing malware, viruses or harmful code
• Using automated tools to abuse website functionality
• Scraping or harvesting information without authorization
• Sending spam or unauthorized communications
• Infringing intellectual property or privacy rights
• Using the website to harm another person or entity

Certain website features may allow or require you to create or use a customer account.

When providing account or checkout information, you agree that the information you provide will be accurate, complete and current.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

Please contact us promptly if you believe your account has been accessed without authorization.

When using Lumtiva, you may provide information including contact details, shipping information, order information, customer-support messages or other information necessary to use website features.

You agree not to knowingly provide false, fraudulent or misleading information.

Personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

We aim to keep website content useful, clear and reasonably accurate.

Website content may include:

• Product descriptions
• Product photographs
• Dimensions and specifications
• Care information
• Availability information
• Pricing and promotional information
• Shipping information
• Store policies

Content may be updated, corrected or changed as products, services and website features evolve.

Product photographs and visual representations are provided to help customers understand our products.

Actual appearance may vary slightly because of:

• Screen settings
• Lighting conditions
• Photography conditions
• Manufacturing tolerances
• Natural material variations

Please review product descriptions, dimensions and specifications before ordering.

The Lumtiva website and its content may include trademarks, logos, product photographs, graphics, layouts, text, product descriptions, design elements and other materials.

These materials are owned by or licensed to Lumtiva, Shenzhen Lexingsheng Trading Co., Ltd., our affiliates, partners or licensors, as applicable.

They may be protected by copyright, trademark and other intellectual property laws.

Unless expressly permitted in writing, you may not reproduce, distribute, modify, publish, sell or commercially exploit protected website content.

Lumtiva grants visitors a limited, revocable, nonexclusive and nontransferable right to access the website for lawful personal shopping and informational purposes.

This permission does not transfer ownership of any website content or intellectual property.

Commercial reproduction or redistribution requires prior written authorization.

If you submit reviews, photographs, comments, questions, suggestions or other materials, you confirm that you have the right to provide that content.

Submitted content must not:

• Violate applicable law
• Infringe another person's rights
• Contain malicious software
• Contain unlawful threats or harassment
• Contain knowingly misleading information

Where permitted by applicable law, submitted content may be used in accordance with our Terms of Service and Privacy Policy.

We welcome customer feedback that helps us understand how our products and services are being experienced.

Reviews and feedback should reflect genuine experiences and should not contain fraudulent, deceptive, unlawful or inappropriate content.

We may moderate, refuse or remove submitted content where permitted by applicable law.

Lumtiva may use or link to third-party services including:

• Shopify
• Payment processors
• Shipping providers
• Tracking providers
• Analytics services
• Customer-service tools
• Other website integrations

Third-party services may be subject to their own terms, privacy practices and operating policies.

We do not control independent third-party services and cannot guarantee their continuous availability.

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience or to support website functionality.

A link does not necessarily mean that Lumtiva endorses or controls the third-party website, service or its content.

Please review the terms and privacy practices of third-party websites before using them.

Our online storefront is hosted using Shopify's ecommerce platform.

Shopify provides technology and infrastructure that help us operate our online store.

Products offered through Lumtiva are sold by Lumtiva, operated by Shenzhen Lexingsheng Trading Co., Ltd., and not by Shopify.

Product, order, shipping, return, refund and customer-service questions should be directed to Lumtiva.

Your use of Lumtiva may involve the collection and processing of personal information.

Our Privacy Policy explains the categories of information we may collect, why we use it, how it may be shared and the choices or rights that may be available to you.

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and support permitted analytics or advertising activities.

Depending on your location, you may have choices regarding certain nonessential cookies or advertising-related processing.

Additional information is available in our Privacy Policy and Your Privacy Choices page where applicable.

We use reasonable administrative, technical and operational measures intended to support website security.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure.

You must not attempt to bypass, disable, interfere with or test website security without authorization.

We aim to keep lumtiva.com available and functional, but uninterrupted access cannot be guaranteed.

Website availability may be affected by:

• Maintenance
• Platform updates
• Technical problems
• Network outages
• Third-party service interruptions
• Security incidents
• Events beyond our reasonable control

Website features may be changed, suspended or discontinued where reasonably necessary.

We may update website layouts, navigation, product categories, features, tools and functionality as the Lumtiva store evolves.

We may also correct errors or update outdated information without prior notice where appropriate.

Material contractual rights associated with an existing purchase remain subject to the applicable policies and consumer protections.

Despite reasonable efforts, website information may occasionally contain typographical, pricing, product, availability or technical errors.

Where permitted by applicable law, we may correct inaccurate information and update website content.

Orders affected by an obvious error may be handled in accordance with our Terms of Service and applicable law.

To the maximum extent permitted by applicable law, the website and website-related services are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted
• Every website feature will always be available
• Website content will always be error-free
• Every product will remain continuously available

To the fullest extent permitted by applicable law, Lumtiva, Shenzhen Lexingsheng Trading Co., Ltd. and their respective affiliates, officers, employees, agents, contractors and service providers will not be liable for indirect, incidental, special, consequential or punitive damages arising from website use.

Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.

We may restrict, suspend or terminate website access where permitted by applicable law if we reasonably believe:

• The website is being misused
• These Terms have been violated
• Fraudulent activity has occurred
• Website security is threatened
• Continued access creates legal or operational risk

Nothing in these Terms of Use is intended to exclude, restrict or limit consumer rights that cannot legally be excluded or restricted.

Mandatory rights available under applicable consumer protection law continue to apply.

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted or separated from the remaining Terms.

The remaining provisions will continue in effect.

A delay or failure by Lumtiva to enforce any provision of these Terms does not waive the right to enforce that provision later.

Any waiver must be expressly provided by an authorized representative where required.

We may update these Terms of Use from time to time to reflect changes to our website, services, business practices or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Where additional notice or consent is legally required, we will provide it as required.

Depending on how you use Lumtiva, additional policies may apply.